HA Software for BlackBerryTM High availability and BES Administration

 

For a 100% reliable BlackBerry architecture

HA Software ensures service continuity in the event of a crash in the BlackBerry environment. A BES administration and high-availability solution, HA Software integrates activity monitoring functions and automatic corrective action triggering to ensure BlackBerry® service continuity. The software also manages, in a fully automated way, BlackBerry® service restoration on a back-up server if the main BlackBerry® Enterprise Server is down.

	High availability Service failure detection Automatic triggering of corrective actions and service recovery if the system crashes Integration with your Recovery and Business Continuity Plans Automatic switching to the back-up server if the repair fails
	Administration Periodic information feedback User monitoring Connection monitoring, Data traffic Lower administration costs

 

HA Software - BES - Architecture Example

 

Features and Advantages

Monitoring your entire BlackBerry environment

HA Software for BlackBerry® checks the status of the entire BlackBerry® environment components: Mail server status, Network connectivity status, database status, physical server status.

Full integration with your business email system (LotusNotes and Microsoft Exchange): HA Software for BlackBerry® supervises and corrects problems related to email system (BES Domino Task restart, fixup on nsf state database, BlackBerry®messaging agent restart, MAPI link). 

Automatic incidents fixing and Automatic switchover

HA Software for BlackBerry® identifies incidents and uses its decisional engine to correct problems and to alert the administrators. HA Software for BlackBerry® decides to switch production service over the backup server automatically and without impacts for users.

Database synchronization management for standalone SQL server and MSDE: HA Software For BlackBerry® manages databases synchronization between production and backup server.

Complex BlackBerry® architecture management

HA Software for BlackBerry® manages external BlackBerry® Enterprise Server Routers in DMZ, shared databases. BlackBerry® Enterprise Server logs replication management: HA Software for BlackBerry® synchronizes BlackBerry®.

Enterprise Server logs between production and backup server to keep BlackBerry® Enterprise Server logs after a complete failover

Users monitoring: HA Software for BlackBerry® makes it possible to view information on user states (Pending, mailbox state, devices inventory) from one single interface.

Data traffic management

HA Software for BlackBerry® provides BlackBerry® users traffic data in real time mode or by month report.                           Users Control: HA Software for BlackBerry® allows to define data traffic limitation policies according to their cellular plans.

Mobile operators Monitoring: HA Software for BlackBerry® makes it possible to monitor connections problems to network operators and report network connections history of your users.

Centralized management: HA Software for BlackBerry® allows you to manage several heterogeneous BlackBerry® environments from one single interface.